Terms of service
Article 1 [Purpose)
These terms and conditions stipulate the rights, obligations, responsibilities, and other necessary matters between the company and the member in relation to the use of games provided by Mobirix Co., Ltd. Purpose.
Article 2 (definition of terms)
1) The definitions of terms used in these terms and conditions are as follows.
1. “Company” means a business operator that provides “game service” through wired and wireless communication networks.
2. “Member” means a person who has consented to these Terms and Conditions and the provision of personal information and has been granted the qualification to use “Game Service”.
3. “Game service” refers to the services provided to “members” through the website of the “company”, mobile game applications, and other platforms, customer support, information provision, and other related services.
4. “Open Market” means a mail order brokerage site or application that brokers the sale of applications such as the Apple App Store, Google Play Store, and One Store, or “paid services”.
5. “Open market business operator” means a business operator operating “open market”.
6. “Paid service” refers to various digital contents (including goods, items, and other paid contents) and services provided by the “company” for a fee.
7. “Affiliate Service” means an individual or all services provided through partnership with a person providing messenger services such as Kakao or a social network service (SNS) such as Facebook.
8. “Payment company” means a company that provides electronic payment methods that can be used in “open markets” such as credit card and mobile phone payments.
2) The definition of terms used in these Terms and Conditions is in accordance with relevant laws and other general commercial practices, except for those specified in each subparagraph of Paragraph 1.
Article 3 (Specification and revision of the terms and conditions)
1) The “company” notifies the “members” by posting them on the “game service” menu or community, or providing a connection screen so that the “members” can know the contents of these terms and conditions.
2) The “company” takes measures so that the “member” can inquire and respond to the contents of this agreement.
3) The “Company” shall write the contents of the Terms and Conditions so that those who wish to use the “Game Service” (hereinafter “Users”) can easily understand the contents of the Terms and Conditions, and prior to agreeing to the Terms and Conditions, the “User” To make it easier to understand, handle it in bold, or provide a separate connection screen or pop-up screen to obtain consent.
4) "Company" refers to the 「Act on Consumer Protection in Electronic Commerce, etc.」, 「Act on Regulation of Terms and Conditions」, 「Game Industry Promotion Act」, 「Act on Promotion of Information and Communication Network Utilization and Information Protection, etc.」, 「 Contents Industry Promotion Act” and other related laws and regulations can be amended to the extent that these terms do not violate.
5) If the “Company” revises the terms and conditions, specify the date of application, the amendment details, and the reason for the revision, and the date of application from at least 7 days before the application date (30 days before the change of matters unfavorable to the member or material) After the expiration, until a considerable period of time elapses, the “Game Service” initial screen, push notification, community, etc. will be notified through electronic means.
6) If the “Company” revises the terms and conditions, after notifying the revised terms and conditions, we confirm whether the “members” agree to the application of the revised terms. If the "member" does not express consent or rejection when notifying the revised terms and conditions, if it is also notified that it will be deemed to have been accepted, the "member" will be deemed to have agreed to the revised terms and conditions if the revised terms and conditions are not indicated by the effective date. You can.
7) If the “Member” does not agree to the application of the revised terms and conditions, the “Company” or “Member” may terminate the “Game Service” contract.
Article 4 (rules other than terms and conditions)
Matters not specified in these Terms and Conditions and interpretation of these Terms and Conditions are based on the 「Consumer Protection Act in Electronic Commerce, etc.」, 「Consumer Protection Act」, 「Game Industry Promotion Act」, 「Information and Communication Network Utilization Promotion and Information Protection Act」. In accordance with related laws such as the 「Act on Etc.」 and 「Contents Industry Promotion Act」 and the operating policy of the "Company".
Article 5 (operation policy)
1) In order to protect the rights and interests of the “members” and maintain order in the game world, the “company” may determine the matters entrusted by a specific scope in the terms and conditions as the “game service” operation policy (hereinafter “operation policy”).
2) The “company” notifies the “members” by posting them on the “game service” menu or community, or providing a connection screen so that the “members” can know the contents of the “operation policy”.
3) In the case of amendment of the “operation policy” that results in a material change to the rights or obligations of the “member” or has the same effect as the change of the terms and conditions, the procedure in Article 3 is followed. However, if the revision of the “operation policy” falls under any of the following subparagraphs, prior notice may be replaced by the notice method in paragraph 2.
1. In the case of revising the delegated matters by specifying the scope in the terms and conditions
2. In the case of revising matters not related to the rights and duties of the “member”
3. When the content of the “operation policy” is not fundamentally different from the content set forth in this agreement and the “member” is revised within the foreseeable range
Article 6 (providing information on identity and transaction conditions)
1) The identity information of the “company” can be found on the download screen in the “open market” or on the company website (http://www.mobirix.com/).
2) Information on the terms and conditions of the “paid service” is as follows. Other specific details are provided on the download/sales screen in “Open Market”, so please refer to the information provided on the page.
1. Supplier: Mobilix Co., Ltd.
2. Terms of use and period of use: According to the content separately notified in the “Game Service” (If the period of use is not indicated, the period until the end of the “Game Service” is regarded as the period of use)
3. Product provision method: Immediately paid with the ID (character) purchased in the game
4. Minimum system requirements, required software: According to the minimum specifications notified for each “game service”
5. Payment amount and method: According to the separately notified payment amount and payment method for each “game service” (when making a foreign currency payment, it may be different from the actual charge due to exchange rates and fees)
6. Effect of withdrawal of subscription or cancellation or termination of contract: According to the provisions of Articles 19, 20, 21, and 22 of these Terms and Conditions
7. Consultation method: 1:1 inquiry within “Game Service”
Article 7 (Account Issuance and Partnership Service)
1) The “Company” may issue accounts with random numbers and letters to “Members” for smooth operation and management of “Game Service”.
2) “Company” may cooperate with mobile messenger service providers or social network service (SNS) providers to allow “members” to use the service applied with the “affiliate service” function.
3) If the “member” wants to use the service to which the “affiliate service” function has been applied, the “company” may provide the corresponding messenger service or receive the information of the “member” from the social network service (SNS) provider, and the “member” Agrees that such information will be used in the Service.
4) If the “member” changes the account of the “affiliate service” provider, the record of use of the “affiliate service” used by the existing account may not be inherited, and the “company” is not responsible for this.
5) If a “member” uses a service to which the “affiliate service” function is applied, please contact the provider of the “affiliate service” for correction, viewing, and confirmation of information necessary for the use of the “affiliate service”.
Article 8 (Community Service)
1) The “Company” may provide a bulletin board service (hereinafter “Community Service”) so that multiple users can freely exchange opinions and promote friendship.
2) When a "member" joins an individual community to use the "community service", the information of the "member" may be disclosed to the cafe manager and staff for smooth service operation.
3) Since “Community Service” is a service provided in conjunction with information on an external platform, the service may not be provided normally when the “member” loses the membership of the platform company or withdraws from the platform member.
4) The "Company" may set the operating policy of the "Community Service" in order to protect the rights and interests of the "member" and provide a sound service environment, and the "member" is obligated to comply with it. The "Company" notifies "Members" by posting the contents of the "Community Service" operating policy on the "Community Service" homepage so that "members" can know.
Article 9 (Approval and restriction of application for use)
1) The “user” who wants to become a “member” must apply for use by providing information necessary for using the “game service” and agreeing to the terms and conditions.
2) The “Company” may not accept the application for use that falls under any of the following subparagraphs.
1. In case of stealing other's information or mobile device
2. If you want to use the “game service” for the purpose of criminal acts prescribed by the criminal law
3. If you intend to use “game service” for the purpose of violating the purpose of the Youth Protection Act
4. If you want to use the “Game Service” in a country where the “Company” has not yet decided to provide the service
5. If you want to use “game service” for the purpose of pursuing profit
6. If you want to use the “game service” for purposes that violate the current laws and regulations
3) The “Company” will allow you to use the “Game Service” immediately if there is no matter to withhold or reject the consent upon completion of the “Member” agreement procedure for these terms and conditions and input of information necessary for the use of “Game Service”. However, if a matter to refuse acceptance is found afterwards, use may be restricted or terminated according to the terms and conditions.
4) The “Company” may approve the application for use by adding conditions that restrict use for each use level according to the relevant laws or the age grade policy of the “Open Market”.
Article 10 (Protection and Management of Personal Information)
1) The “company” strives to protect the personal information of the “member”, including account information, as stipulated by related laws. Regarding the protection and use of “member” personal information, the relevant laws and personal information handling policies notified by the “company” are applied.
2) The nickname, photo, status information, etc. entered by the “member” may be disclosed to many for communication and competition with other members.
3) The “Company” terminates the contract and destroys personal information in order to protect the personal information of “members” who have not used the service for one year consecutively in accordance with the Act on Promotion of Information and Communication Network Utilization and Information Protection, etc. Or, you can take necessary measures such as separating and storing in a separate DB. In this case, the “member” will be notified of the expiration date of the personal information retention period and items of personal information 30 days before the action date.
4) Notwithstanding Paragraph 4, the “company” may keep the personal information of the “member” during that period if a separate period is set by other laws or when the period is changed at the request of the “member”.
5) The “Company” shall not be held liable for any information including the account information of the “member” exposed due to reasons attributable to the “member”.
Article 11 (Company's Obligation)
1) The “Company” shall comply with relevant laws and regulations and faithfully fulfill the exercise of rights and obligations set forth in these Terms and Conditions in good faith.
2) The “company” must have a security system to protect personal information so that “members” can safely use “game service”, and disclose and comply with the privacy policy. The “Company” shall not disclose or provide the personal information of the “Member” to a third party, except as stipulated in these Terms and Conditions and Privacy Policy.
3) When the “Company” is improving the service to provide a continuous and stable “game service”, if there is a failure in the facility or data is lost, natural disasters, emergencies, defects and obstacles that cannot be resolved with the current technology, etc. Unless there is an unavoidable reason, we will do our best to repair or restore it without delay.
Article 12 (Member's obligations)
1) “Members” must not do the following actions.
1. Enter false information when applying for use or changing information
2. Theft of other's information
3. Impersonating employees, operators, and other related persons of the “company”
4. Change of information posted by the “company”
5. The act of producing, distributing, using or advertising programs, devices or devices not provided or approved by the “Company”
6. Infringement of intellectual property rights such as copyrights of the “Company” and other third parties
7. Acts that damage the reputation of the “Company” and other third parties or interfere with business
8. Disclosure or posting of obscene or violent words or texts, images, sounds, or other information that is contrary to public order and morals
9. The act of disposing (transfer, sale) of game data for a fee or as an object of rights (provision of security, rental, etc.)
10. Using the “game service” for the purpose of profit, sales, advertising, political activities, etc. without the consent of the “company”
11. Acts that are prohibited by other related laws or are not permitted due to good manners and other social norms
2) The “member” is obligated to check and abide by the notices and notices notified by the “company” related to these terms and conditions and “game service”.
3) The “Company” may determine the specific types of actions that fall under paragraphs 1, 2 and any of the following subparagraphs in the “operation policy”, and the “members” are obligated to comply with them.
1. Restrictions on the name of use in the “game service” such as the character name and guild name of the “member”
2. Restrictions on chat content and methods
3. Restrictions on the use of bulletin boards
4. Restrictions on gameplay
5. Other matters deemed necessary for the operation of the “Game Service” by the “Company” within the scope of not infringing the essential right to use the “Game Service”
Article 13 (Change of service and modification of contents)
1) The game world provided by the “Company” to “Members” through “Game Service” is a virtual world created by “Company”, and “Company” is limited to the production, change, maintenance and repair of “Game Service” contents. It has comprehensive rights.
2) The "Company" may modify (patch) the "Game Service" according to operational and technical needs, and when modifying (patch) the "Game Service", the initial screen of the "Game Service" or community, etc. Notice through. The “Company” is not responsible for any damages arising from the loss of the expectations or benefits of the “Member” due to changes in the “Game Service”.
Article 14 (provision and suspension of services, etc.)
1) “Game Service” is provided for a set time according to the business policy of the “Company”.
2) If you download or use the application through the network, you may incur separate charges set by the mobile carrier, such as data usage fees, so it is recommended to use Wifi.
3) Notwithstanding Paragraph 1, in any of the following cases, the “game service” may not be provided for a certain period of time, and the “company” is not obligated to provide the “game service” during that time. .
1. When necessary for maintenance, replacement, periodic inspection of information and communication facilities, or modification of the contents of the “game service”
2. In case it is necessary to cope with electronic infringement accidents such as hacking, communication accidents, abnormal game use patterns of “members”, unexpected instability of “game services”
3. When it is impossible to provide normal “game service” due to natural disasters, emergencies, power outages, failure of service facilities, or congestion of service use.
4. In case of business necessity of the “company” such as division of the “company”, merger, transfer of business, abolition of business, deterioration of profits of “game service”
4) In the case of Paragraph 3, Item 1, the “Company” may stop the “Game Service” by setting a fixed time on a weekly or biweekly basis. In this case, the “Company” will notify the fact at least 24 hours in advance through the initial screen of “Game Service” or through the community.
5) In the case of Paragraph 3, Item 2, the “Company” may temporarily suspend the “Game Service” without prior notice. In this case, the fact may be notified afterwards through the initial screen of “Game Service” or through the community.
6) The “Company” is not responsible for any damages to the “Member” in connection with the use of the free service provided by the “Company”. However, damages caused by intentional or gross negligence of the “company” are excluded.
7) In the case of Paragraph 3, Nos. 3 to 4, the “Company” may suspend the entire “Game Service” due to technical and operational needs. In this case, it will be notified through the initial screen of “Game Service” or the community 30 days before. If there are unavoidable circumstances that cannot be notified in advance, it may be notified afterwards.
8) If the “Company” terminates the “Game Service” pursuant to Paragraph 7, the “Member” cannot claim damages for free service, “paid service” and fixed-term products that do not have a period of use.
Article 15 (Collection of Information, etc.)
1) The “Company” may store and store all chat contents between “Members” within the “Game Service”. The “Company” shall access this information only when it is deemed necessary by the “Company” to mediate disputes between “Members”, process complaints, or maintain game order. This information is only retained by the “Company” and is authorized by law. Third parties who have not been granted access cannot view it. The “Company” notifies individuals of the reason and scope of access required to view the chat information before accessing the information. However, in connection with the investigation, processing, verification, and remedy of the acts of account theft, cash transactions, verbal abuse, in-game fraud, deception, bug abuse, other violations of current laws and violations of these terms and conditions, If there is a need to view the chat information, the reason for viewing the chat information and the part of the information related to the person who has been viewed will be notified to the individuals whose chat information has been viewed.
2) In the case of public chat in which a large number of “members” are communicated, the notice in Paragraph 1 is excluded.
3) The “Company” may collect and use terminal information, OS information and version, information of the telecommunication company in use, service usage records, etc. to improve the quality of “game service” such as operating “game service” and stabilizing programs.
Article 16 (providing information and posting advertisements)
1) The “Company” may place advertisements through banners, PPLs, charging stations, etc. within the “Game Service”, and the “Member” who agrees to these Terms and Conditions is deemed to have consented to the advertisement of “Game Service”. The advertisement may be linked to areas and pages provided by third parties, and the “Company” does not guarantee the reliability or stability of the advertisement page. The “Company” shall not be liable for any loss or damage arising as a result of the “Member” participating in the promotional activities of the advertiser or as a result of communication or transaction.
2) The “Company” can transmit various information such as events by e-mail, LMS/SMS, Push Notification, etc. only to the “members” who have agreed to receive it. “Members” may refuse to receive advertisements at any time if they do not wish to receive advertisements, and “Company” does not transmit advertising information to “members” who have refused to receive advertisements.
Article 17 (Attribution of copyright, etc.)
1) The copyright and other intellectual property rights of the contents produced by the “company” are owned by the “company”.
2) “Member” reproduces or transmits information obtained by using the “game service” provided by the “company” without the prior consent of the “company” or the provider, It must not be used for commercial purposes or made available to a third party by publication, distribution, broadcasting or other means.
3) For the user content of the “member” that is not integrated with the “game service” (eg, postings on the general bulletin board), the “company” does not use it commercially without the explicit consent of the “member”, and the “member” You can delete such user content at any time.
4) If the “Company” determines that the postings and postings in the “Game Service” posted or registered by the “Member” fall under the prohibited acts stipulated in these Terms and Conditions and the Operation Policy, they will be deleted or moved without prior notice. You can refuse to register.
5) A “user” whose legal interests have been infringed due to information posted on a bulletin board operated by the “company” may request the “company” to delete the information or post refuted content. In this case, the “Company” will promptly take necessary measures and notify the applicant.
Article 18 (payment)
1) The price of the “paid service” is based on the price displayed at the in-game store, etc., but the estimated payment amount at the time of purchase and the actual billed amount may differ due to exchange rates and fees when making foreign currency payments.
2) The “member” must pay the payment amount according to the policies and methods set by the “open market operator” or “payment company”.
3) The payment limit may be adjusted according to the policies of the “Company”, “Open Market Operator”, and “Payment Company”, and government policies.
Article 19 (withdrawal of subscription)
1) “Members” who have purchased “paid service” of “company” may withdraw their subscription within 7 days from the date of purchase.
2) The “member” cannot cancel the subscription pursuant to Paragraph 1 against the will of the “company” in any of the following cases.
1. In the case of loss or damage of goods, etc. due to the reason the “member” is responsible for
2. When the “member” uses or partially consumes the goods
3. When it is difficult to sell again after time
4. If the packaging of reproducible goods, etc. is damaged
5. In the case of products that begin to be used immediately after purchase or are applied immediately
6. In the case of items acquired in the process of using “game service”
7. In case of using a part of additional products (goods, points, mileage, items, etc.) paid at the time of payment
8. When part of an item sold in a bundle is used
9. In the case of items that can be viewed as use or whose utility is determined upon opening
10. In the case of goods and items that the “company” paid to the “member” for free
11. In case of “paid service” received as a gift from another person
12. Other cases prescribed by law for the safety of transactions
3) In the case of goods that cannot be withdrawn, the “Company” withdraws the subscription by clearly stating the fact on the packaging of the goods or other places where the “members” can easily know, or by providing trial products. Measures must be taken so that the exercise of the rights of such as is not hindered. If the “Company” does not take such measures, the “Member” may withdraw the subscription despite the reasons for the restriction of the subscription withdrawal.
4) "Members" shall, despite the provisions of Paragraph 2, if the contents of the "paid service" are different from the contents of the display or advertisement or are performed differently from the contents of the contract, within 3 months from the date of purchase or the use of the "paid service", You can withdraw your subscription within 30 days from the day you knew or became aware of the fact.
5) “Members” may withdraw their subscription by oral or written (including electronic documents), e-mail, etc.
6) If a minor purchases the “paid service” without the consent of the legal representative, the minor or legal representative may request withdrawal of the subscription from the “company”, and the “company” may request documents proving that he/she is the legal representative. However, if the purchase of a minor is within the scope of the property that has been permitted to be disposed of by a legal representative, or if the minor is tricked into believing as an adult, cancellation is restricted, and whether the purchaser is a minor is determined based on the name of the terminal on which the purchase was made. .
Article 20 (Effect of withdrawal of subscription, etc.)
1) When the "member" expresses the intention to withdraw the subscription, the "company" collects the "paid service" of the "member" without delay, and within 3 business days from the date of collection, the payment received in the same way as the payment Refunds are provided, and if a refund is not possible in the same way, we will notify you in advance. However, in the case of payment methods that require payment confirmation, it will be refunded within 3 business days from the payment confirmation date.
If a subscription withdrawal is required while using the Apple App Store game, the "Company" does not proceed with a refund, and refunds can only be made by submitting a refund request inquiry to the customer center of the market.
2) When the "Company" delays the refund to the "Member", the delayed interest calculated by multiplying the interest rate stipulated in the 「Consumer Protection Act in Electronic Commerce Transactions, etc.」 and the enforcement decree of the same Act is paid for the delay period.
3) The “Company” may charge the “Member” an amount equivalent to the profits earned by the “Member” or expenses incurred in supplying the goods, etc., if some of the goods are used or consumed.
4) If the “member” cancels the subscription, the “member” bears the expenses necessary for the return of goods, and the “company” cannot claim penalty or damages from the “member” for withdrawal.
Article 21 (Cancellation and Termination of Members)
Member can cancel the contract of use of the "Game Service" through the withdrawal procedure of the "Game Service" menu or the "Customer Center Inquiry" procedure. When the withdrawal is completed, the use information of the "member" (score, character, item Etc.) are all deleted and cannot be recovered.
Article 22 (Cancellation and Termination of the Company)
1) The “company” may terminate the contract after prior notification to the “member” in case the “member” violates the obligations of the “member” set forth in these terms and conditions. However, if the “member” inflicts damage to the “company” by violating the current law or intentionally or by gross negligence, the contract of use may be terminated without prior notice.
2) In the case of the proviso of Paragraph 1, the “member” loses the right to use the “paid service” and cannot claim a refund or damages.
Article 23 (restrictions on the use of services for members)
1) The “company” may restrict the use of “game service” by “members” according to the following categories. The specific reasons for violation of obligations for which the use is restricted can be determined in the “operation policy” of each game.
1. Restricting some privileges of the account: Restricting certain privileges of the account for a certain period
2. Restrictions on account use: Restrict the use of “game services” for a certain period or permanently
2) If the restriction on the use of the “Company” is justified, the “Company” does not compensate for the damage suffered by the “Member” due to the restriction on use.
Article 24 (restriction of use as a provisional measure)
1) The “Company” may suspend the account until the investigation of the problem in each subparagraph is completed.
1. When a legitimate report is received that the account has been hacked or stolen
2. In case of reasonably suspected of illegal program users, workers, etc.
3. In other cases, when provisional measures for the account are required for reasons similar to the above.
2) The “Company” extends the period of use of “Game Service” of “Member” by the period of suspension to “Member” by paying a certain amount in proportion to the period of use of “Game Service” after the investigation in Paragraph 1 is completed. However, this is not the case if it is found to be an offender pursuant to Paragraph 1.
Article 25 (Procedure for objection to restriction of use)
1) If the “member” wishes to object to the restriction on use of the “company”, within 15 days from the date of receipt of the restriction, a written objection form stating the reason for the objection to the restriction of use of the “company” shall be made in writing, e-mail, or equivalent It must be submitted to the “company”.
2) The “Company” must respond in writing, e-mail, or a similar method to the reason for the restriction of the “member” within 15 days from the date of receipt of the objection under paragraph 1. If the “Company” is difficult to answer within 15 days, the “Member” will be notified of the reason and processing schedule.
3) The “company” must take appropriate measures according to the above answers.
Article 26 (Compensation for Damage)
1) If the “Company” intentionally or grossly negligently inflicts damage to the “Member”, the “Company” is liable to compensate for the damage.
2) If the “member” violates this agreement and causes damage to the “company”, the “member” is responsible for indemnifying the “company” for damages.
Article 27 (Refund)
1) In the case of a refund request for paid goods (hereinafter referred to as "goods") purchased by the "member", the "company" collects or deletes the "goods", and within 3 business days from the date of receipt of the documents required for refund, Request cancellation of payment or refund from “Open Market Operator”. In the case of a refund, a certain amount (hereinafter referred to as “refund fee”), such as bank transfer and payment agency fees, will be deducted. If the “refund fee” is deducted, a refund cannot be made if the amount remaining after deduction is less than the “refund fee”.
2) If the “member” incurs an error due to the responsible reason of the “company”, a refund will be made without deducting the “refund fee”, and if the error occurs due to the responsibility of the “member”, the “refund fee” is “ Member” pays.
3) Charges (call charges, data charges) incurred by downloading applications and using network services are not eligible for refund.
4) The “goods” that the “company” paid to the “member” for free or received as a gift from another “member” are not eligible for refund.
5) Refunds may be restricted if the contract of use is terminated for reasons attributable to the “member”, such as violating the current laws and regulations and serious terms.
6) Refunds for paid goods purchased while using Apple App Store games cannot be processed by the "Company", and can only be made by submitting a refund request inquiry to the customer center of the market.
Article 28 (Company's Disclaimer)
1) The “Company” is exempted from liability if it cannot provide “Game Service” due to exhibitions, incidents, natural disasters, emergency conditions, technical defects that cannot be resolved with current technology, or other force majeure reasons.
2) The “Company” is exempted from liability for the suspension of the “Game Service”, use disorder and termination of the contract due to reasons attributable to the “Member”.
3) The “Company” is exempted from liability unless the “Company” has intentional or gross negligence for damages to the “Member” due to a telecommunication service provider's suspension or failure to provide telecommunication services normally.
4) The “Company” shall be liable for inevitable reasons such as maintenance, replacement, periodic inspection, construction, etc. of equipment notified in advance, unless the “Company” has intentional or gross negligence. Exempted.
5) The “Company” is exempted from liability for problems arising from the computer environment of the “Member” or the network environment without the intentional or gross negligence of the “Company”.
6) The “Company” refers to the “Company”'s intentional or serious information regarding the reliability and accuracy of information, data, facts, etc. posted or transmitted in the “Game Service” or by the “Community Service” by the “Member” or a third party. Liability is waived unless there is negligence.
7) The “Company” is not obligated to intervene in disputes arising between “members” or between “members” and a third party through “game service” and is not responsible for any damages resulting from this.
8) In the case of free services among the “game services” provided by the “company”, the “company” does not compensate for damages unless there is intentional or gross negligence of the “company”.
9) “Company” shall not be held responsible for failure or loss of results such as characters, experience values, and items expected by “members” using “game services”, and by choosing or using “game services” Responsibility is exempted for any damages that may occur unless there is intentional or gross negligence of the “Company”.
10) The “Company” is exempted from liability for the loss of cyber assets, grades, characters, etc. in the game of the “Member” unless the “Company” has intentional or gross negligence.
11) The “Company” is exempted from liability for damages caused by the “Member”'s terminal error.
Article 29 (Member's Grievance and Dispute Resolution)
1) The “Company” provides a way to present the opinions or complaints of “Members” in consideration of the convenience of “Members” through the “Game Service” menu.
2) If the opinions or complaints raised by the “members” are objectively recognized as legitimate, the “Company” will promptly process them within a reasonable period. However, if the processing takes a long time, the reason for the long period and the processing schedule will be notified to the “member” of the initial screen of the “game service” or the community, or notified by e-mail, phone or in writing.
3) If a dispute arises between the “Company” and the “Member” and a third party dispute mediation agency mediates it, the “Company” faithfully proves the actions taken to the “Member”, such as restrictions on use, and may comply with the mediation agency .
Article 30 (Notice to Members)
1) “Company” can notify “members” by e-mail, LMS/SMS, push notification, etc.
2) If notification is required to the entire “Member”, it may be substituted for the notification in Paragraph 1 by posting on the initial screen of “Game Service” of the “Company” for more than 7 days or by presenting a pop-up screen.
Article 31 (jurisdiction and governing law)
These Terms and Conditions are governed and interpreted in accordance with the laws of the Republic of Korea, and if a lawsuit is filed due to a dispute arising between the “Company” and “Member”, the court in accordance with the procedures stipulated in the law shall be the competent court.
<Addendum>
These terms will be effective from June 29, 2016.