A playground for everyone.
MOBIRIX is a professional mobile game services company gathered with game lovers.
We have developed games that anyone can enjoy and provide the best fun. In MOBIRIX's playground, everyone from the world can play the various mobile games.
Mobirix pursuing two-way communication
MOBIRIX emphasizes two-way communication. We provide joy and happiness to the users through the VOC (Voice of Customer) and their feedbacks make our games better and better. In addition, We always consider win-win relationships with our business partners as core values and also we have successfully published games worldwide with unique global strategies and accumulated experiences.
The leading publisher
in global mobile gaming culture
MOBIRIX will lead the global mobile gaming culture by publishing more creative and enjoyable games based on
know-how acquired through creating numerous games.
[Privacy Policy]
MOBIRIX Corporation.("MOBIRIX" or "we") is dedicated to protecting the privacy rights of our users ("users" or "you").
This Online Privacy Policy ("Privacy Policy") has been crafted to inform you as to the ways we collect, store, use, and manage the information you provide in connection with any MOBIRIX games or applications ("Service").
Please note that the scope of this Privacy Policy is limited to only information collected from "MOBIRIX" through use of the Service.
By using the Service, you are agreeing to the collection and use of your personal information as outlined in this Privacy Policy.
We may amend the Privacy Policy from time to time, and we encourage you to consult the Privacy Policy regularly for changes.
THE DATA WE COLLECT
MOBIRIX's primary objective in collecting user information is to provide and enhance the Service and to enable users to easily navigate and enjoy the Service.
When you install any of the "MOBIRIX" games or applications, we may collect and record the information you provide us voluntarily through the social networking website you use to access the Service ("SN Website") and/or log-in "MOBIRIX" games or applications though the third-party partners (such as Facebook or Google) in accordance with the policies and terms of the SN Website.
The types of personal information collected in accordance with the activities listed above may vary depending on the activity.
This "personal information" is defined as information about you that can be used to contact or identify you.
Personal information may include:
- Your name
- SN Website user identification number
- Email address.
- Phone Number
- Such as home address, physical address, or mailing address.
- Country
- your age or date of birth
- your gender
- your favorite websites
- friend information
- fan pages
- Other User Contact Info
Any time you access the Service, we may collect aggregate information including but not limited to:
- Your IP address and mobile device identifiers (such as your device or advertising ID)
- Data about your device, such as device name and operating system, browser type and language, internet service provider, and mobile carrier
- Data we collect with cookies and similar technologies
- referring / exit pages and URLs
- platform type
- number of clicks
- domain names
- landing pages
- pages viewed and the order of those pages
- the amount of time spent on particular pages
- date and time of this activity
The Service will also record game play information:
- your high scores
- Game session duration.
- Purchase History
- In addition to information collected as described above
Data we collect from our partners.
We also use third-party partners, such as social networking sites, data analytics providers and advertising networks to supplement information we have about you, such as:
- Data we receive if you link a third party tool with the Service (such as Facebook or Google)
- Demographic data (such as to determine the coarse location of your IP address)
- Data to fight fraud (such as refund abuse in games or click fraud in advertising)
- Data from platforms that the games run on (such as to verify payment)
- Data for advertising and analytics purposes, so we can provide you a better Service
- Data that you have made available to us from a third party service (such as Google or Facebook) via your privacy settings
WHY DO WE COLLECT YOUR DATA
To make the Service work.
To perform the contract, we process data necessary to
- Create accounts and allow you to play our games and use our Service
- Operate the Service
- Verify and confirm payments
- Provide and deliver products and services you request
- Send you Service-related communications
To make the Service more suitable for our players.
We use this information to better tailor the Service to your interests, to provide you more efficient customer support, and to overall enhance the Service.
In all cases of data access and collection, the information you provide will not be disclosed, rented, leased, loaned, sold, or otherwise voluntarily distributed to unaffiliated third parties and will be used solely for the purpose of providing you with and improving the Service.
- Update and develop player profiles
- Develop and improve the Service and player experience
- Manage our relationship with you
- Provide social features as part of the Service
- Customize your Service experience
- Respond to your comments and questions and provide player support
- Provide you MOBIRIX in the Service as well as in other websites and services, and by email
- Send you related information, such as updates, security alerts, and support messages
- Enable you to communicate with other players
We use this information to better tailor the Service to your interests, to provide you more efficient customer support, and to overall enhance the Service.
In all cases of data access and collection, the information you provide will not be disclosed, rented, leased, loaned, sold, or otherwise voluntarily distributed to unaffiliated third parties and will be used solely for the purpose of providing you with and improving the Service.
To show personalized advertisements.
To show you personalized advertisements in the Service as well as in other websites and services (including email) we have a legitimate interest to process necessary data to
- Track the content you access in connection with the Service and your online behavior
- Deliver, target and improve our advertising and the Service
Other Disclosure of Your Personal Information
You understand and agree that we may be required to disclose any personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to avoid liability, to comply with legal process, including but not limited to a search warrant, subpoena, statute, or court order, or to protect our rights and property, or that of the public.
Note that "MOBIRIX" is not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that "MOBIRIX" may receive.
Additionally, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, customer information may be transferred to MOBIRIX's successor or assignee, if permitted by and done in accordance with applicable law.
YOUR RIGHTS AND OPTIONS
- Data Deletion.
The laws in your country may provide you rights to request access to delete your information. Where technologically feasible and required by applicable law, we will delete your information pursuant to your reasonable request. A request to delete your account or information result in your inability to access the Services and unavaible to recover your account or information. To exercise your rights consistent with applicable law, please contact us.
- Push Notifications
We may send you push notifications through our mobile applications. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device.
- Opt-out of targeted advertising.
You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting "Limit Ad Tracking" (Apple iOS) or "Opt-out of Interest Based Ads" (Android).
You can also opt out from personalized in-game offers through the options provided in the game settings.
Links
The Service may contain links to other websites.
The fact that the Service links to a website or presents a banner ad or other type of advertisement does not mean that "MOBIRIX" endorses or authorizes that third party, nor is it a representation of our affiliation with that third party.
"MOBIRIX" is in no way responsible for the privacy policies of these other websites to which you chose to access from the Service.
Please be sure to read the privacy policies of those websites when exiting the Service.
Security
We have put in place reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to overcome those measures or use your personal information for improper purposes. Also please note that email and messaging systems are not considered secure, so we discourage you from sending us personal information through these mediums.
Policy Regarding Children
The Service is not geared toward children under the age of 13 and we do not knowingly collect personal information from children under the age of 13. If we learn that a child under 13 has provided us with personal information we will delete such information from our files as quickly as possible.
Contacting Us
If you have any questions about this Privacy Policy, please contact us at support@mobirix.com
update date : 20210825Mobirix Co., Ltd. Privacy Policy
Mobirix Co., Ltd. (hereinafter referred to as the “Company”) guides users through the procedures and standards for handling personal information in accordance with Article 30 of the 「Personal Information Protection Act」 so that users can safely use the homepage and mobile game service, and promptly resolves related grievances. We establish and disclose the following personal information processing policy in order to process it smoothly.
This privacy policy may change due to changes in related laws and guidelines or changes in the company's internal policies.
Article 1 [Items of personal information collected and used]
① For user identification, personal information may be collected as follows.
- [Required] Member information: external platform ID (Google, Apple, Facebook), domestic and foreign information
② When using game and portal services, comply with relevant laws, protect accounts and items, prevent fraudulent users, and provide stable service
The following information can be automatically collected and generated for provision, etc.
- [Required] When installing and using the game: nickname, download history, service use record, access log (including IP address), Bad use record, game version, payment record, terminal information (model name, OS information, terminal language and country information), device identification value, location information, Advertisement ID
③ When using the customer center to ensure smooth service use, additional information will be collected as follows.
- [Required] Customer consultation and complaint handling service: email address, game name, game ID, nickname, UID
- [Optional] Customer consultation and complaint handling service: Information required to confirm and respond to inquiries, terminal information (operating system, OS version, device ID, terminal model name), Payment details
④ Upon user request, personal information is requested as follows in order to process a refund. Depending on your payment information
The information collected may differ, and separate consent is obtained when necessary. Additionally, if the user is a minor
When processing a refund, additional information may be requested to verify your identity and the relationship with your legal representative.
- [Required] Payment/refund related information: email address, game name, game ID, nickname
- [Optional] Information related to payment/refund: Documents proving real name and family relationship to confirm payment in case of cancellation of payment by a minor (copy of resident registration / certificate of family relationship), materials required to confirm name of payment method (certificate of confirmation of subscription by minor, SKT - User agreement registration details / KT - Membership ledger certificate / LG - Subscription confirmation), Payment method confirmation document (Card payment statement / Card name confirmation), Payment method confirmation document (Card payment statement / Card name confirmation) Terminal information ( Operating system, OS version, device ID, terminal model name)
⑤ If the user wants to participate in the company's events and marketing, the user's personal information can be collected and used.
- [Optional] Consent to receive advertising information: e-mail address, mobile phone number
Article 2 [Method of collecting personal information]
① The company may collect users' personal information through the following methods.
Article 3 [Purpose of collection and use of personal information]
① The company may use the collected personal information for the following purposes.
- Individual identification according to content provision, duplicate subscription check, bad user management, abnormal user detection and use restriction,
Contract implementation, dispute handling
- Handling complaints and providing other customer services, delivering notices, providing paid payment services and notifying payment details, games
Support my co-op play and community service
- New service, event information guide, service quality improvement and statistical information processing
Article 4 [Retention and use period of personal information]
① Collected personal information is retained and used while user qualification is maintained, and when user qualification is lost or
Even if user qualifications are maintained, if the purpose of use of the information is completely achieved, it will be destroyed without delay.
It's possible. However, for a certain period of time according to the ‘retention period’ notified to the user when consenting to the collection and use of personal information.
We retain user information for a period of time.
Retention period: 30 days
Retained items: access records (access date and time, connection location information), bad use records, download records, external platform ID, terminal information
Retention period: Deleted immediately after announcement of winners
Possessed items: Nickname, UID
② Regulations of related laws, such as the Consumer Protection Act in Electronic Commerce (hereinafter referred to as the ‘Electronic Commerce Act’) and the Protection of Communications Secrets Act
If it is necessary to preserve it, the company keeps user information for a certain period set by the relevant laws and regulations.
Article 5 [Personal information destruction procedure and method]
① When personal information becomes unnecessary, such as the elapse of the personal information retention period and the achievement of the purpose of processing, the company immediately
We will destroy that personal information.
※ However, even if the user deletes the mobile game app (hereinafter referred to as “App”), the company collects personal information.
Information is not immediately destroyed.
Delete.
- Personal information printed on paper is shredded with a shredder and destroyed.
Article 6 [Provision of personal information to third parties]
① The company handles users' personal information only within the scope specified in “Article 3 [Purpose of collection and use of personal information]”.
In principle, the user's personal information is not provided to the outside. However, the following cases are exceptions.
If there is a request from an investigative agency in accordance with the procedures and methods set forth in the law for the purpose
② In accordance with 『Personal Information Handling and Protection Guidelines in Emergency Situations』 jointly announced by government-related ministries, disasters, infectious diseases, and emergencies
In the event of an emergency, such as an incident or accident that poses a risk to the life or body of a person, or an imminent loss of property, the information subject
Personal information may be provided to related organizations without the consent of For details, please click here* is.
Article 7 [Consignment of Personal Information Handling and Overseas Transfer]
① The company entrusts some of the tasks necessary to provide services to external companies, and the consigned companies
In accordance with the Information and Communications Network Act, we manage/supervise personal information safely. the company to the consignee
If you do not use the service related to the entrusted business, the user's personal information is not provided to the consignment company.
is.
consignee |
Amazon Web Service, Inc. |
Entrusted business contents |
Data storage and system operation for service provision |
Personal information retention and use period |
Withdrawal from membership or termination of service, retention of personal information and achievement of purpose of use by hour |
consignee |
Hopper Co., Ltd. |
Entrusted business contents |
consultation and complaint handling work |
Personal information retention and use period |
Membership withdrawal or service termination, personal information retention and use purpose achieved until o'clock |
consignee |
Publishing Developer [List of Developers] |
Entrusted business contents |
Game service development and operation |
Personal information retention and use period |
Membership withdrawal or service termination, personal information retention and use purpose achieved until o'clock |
consignee |
Dow Technology |
Entrusted business contents |
SMS/LMS sending tasks |
Personal information retention and use period |
Membership withdrawal or service termination, personal information retention and use purpose achieved until o'clock |
If you wish to refuse the transfer of personal information, you may request it through the personal information protection manager/person in charge or the department in charge (cs@mobirix.com). However, if you refuse to move overseas, it will be difficult to use the Mobirix game service.
Recipient's name |
Amazon Web Service, Inc. |
transferee (Contact information manager) |
aws-korea-privacy@amazon.com |
former country |
USA, Japan |
date and method of transfer |
Transmission through the network at the time of entering necessary information for service use |
Items being transferred |
Nickname, device information, service use information, phone number |
purpose of use |
Data storage and system operation for service provision |
Retention and use period of personal information |
Withdrawal from membership or termination of service, retention of personal information and achievement of purpose of use by hour |
Recipient's name |
Firebase Service (Google LLC and affiliates) |
transferee (Contact information manager) |
https://firebase.google.com/support (Contact via Google Cloud Support Center) |
former country |
USA |
date and method of transfer |
Transmission through the network at the time of entering necessary information for service use |
Items being transferred |
Nickname, service use information, browser, terminal information |
purpose of use |
Data storage and system operation for service provision |
Retention and use period of personal information |
Withdrawal from membership or termination of service, retention of personal information and achievement of purpose of use by hour |
Recipient's name |
Playfab Service |
transferee (Contact information manager) |
Privacy (microsoft.com) (contact via Microsoft Support) |
former country |
USA |
date and method of transfer |
Through the network at the time of entering the necessary information for service use send |
Items being transferred |
Nickname, device information, service usage information |
purpose of use |
Data storage and system operation for service provision |
Retention and use period of personal information |
Withdrawal from membership or termination of service, retention of personal information and achievement of purpose of use by hour |
Users may refuse to transfer their personal information overseas through the company's personal information protection manager or department in charge. If a user refuses to transfer personal information overseas, the company excludes the user's personal information from being transferred overseas. However, in this case, use of the company's services that necessarily involve overseas transfer of personal information may be restricted.
Article 8 [Rights of users and legal representatives and how to exercise them]
① The legal representative of the user and children under the age of 14 (hereinafter referred to as “children”) is the individual himself or herself at any time.
You may request to view, correct, or delete information.
② The user and the legal representative of the child may exercise the rights specified in Paragraph 1 through the company's representative phone number, e-mail, etc.
You can contact the Privacy Officer (help@mobirix.com). The company protects users and children
If a request for the exercise of rights is received by a legal representative, we will take necessary measures without delay.
③ Request for viewing and suspension of processing of personal information is made by the user pursuant to Article 35 Paragraph 4 and Article 37 Paragraph 2 of the 『Personal Information Protection Act』
Rights may be limited.
④ Requests for correction and deletion of personal information may be rejected if there are provisions under other laws and regulations.
can.
Article 9 [Matters concerning the installation, operation, and refusal of automatic personal information collection devices]
① The company does not use 'cookies' that store and retrieve user information from time to time.
② The company allows online customized advertising providers to collect behavioral information.
5 How to Opt Out of Advertising Identifier Collection
: Users can choose whether or not to receive customized advertisements, and advertisement identifiers are collected through the following routes
You can voluntarily turn off terminal options to prevent this from happening.
- AOS (Android Operating System): Device Settings -> Google -> Ads
Or device settings -> privacy -> advertising
- iOS (Apple Operating System): Device Settings -> Privacy -> Apple Ads
※ The release path may differ depending on the OS version.
Article 10 [Measures to Ensure Safety of Personal Information]
① In processing the personal information of users, the company does not allow personal information to be lost, stolen, leaked, forged, altered or damaged.
To ensure safety, we take the following measures.
Article 11 [Criteria for determining additional use or provision without the consent of the information subject]
① The company complies with Articles 15 (3) and 17 (4) of the 「Personal Information Protection Act」 and Article 14-2 (1) of the Enforcement Decree of the 「Personal Information Protection Act」
Personal information may be additionally used and provided without the consent of the information subject. Accordingly, the company
In order to use and provide additional information without the consent of the subject, the following items were considered.
Whether
Article 12 [Person in charge of personal information protection]
① The company is responsible for overall handling of personal information processing, and handles complaints of information subjects related to personal information processing.
and for damage relief, etc., the person in charge of personal information protection and the person in charge of personal information are designated as follows.
Personal Information Protection Officer |
|
Name |
seokho yoon |
position |
Game Business Office |
|
help@mobirix.com |
Personal Information Officer |
|
Name |
Taewon kang |
|
kangtw@mobirix.com |
Article 13 [Processing Requests for Inspection, Correction, and Deletion of Personal Information]
① Users may request the following departments to view, correct, or delete personal information in accordance with 『Personal Information Protection Act Article 35』.
When receiving a personal information inspection request, we will make every effort to process it quickly.
Personal Information Inspection/Correction/Deletion Request Handling Department |
|
Department |
Customer support team |
|
cs@mobirix.com |
Article 14 [Change of Privacy Policy]
① The company's personal information processing policy may change due to changes in the law and the company's internal policy.
In this case, the company shall notify the change on the company website or service at least 7 days prior to the effective date of the change.
It is notified in a way that users can check within. However, if the changed contents are unfavorable to the member or significant
In the case of a change in matters, we will notify you 30 days prior to the effective date
② We provide the previous version of the personal information processing policy so that users can easily check the changed contents.
Previous versions of the Privacy Policy can be viewed by clicking on the date in the upper right corner.
This privacy policy is effective from February 18, 2025.
- Personal information processing policy announcement date: February 10, 2025
- Personal information processing policy enforcement date: February 18, 2025