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[Privacy Policy]
MOBIRIX Corporation.("MOBIRIX" or "we") is dedicated to protecting the privacy rights of our users ("users" or "you").
This Online Privacy Policy ("Privacy Policy") has been crafted to inform you as to the ways we collect, store, use, and manage the information you provide in connection with any MOBIRIX games or applications ("Service").
Please note that the scope of this Privacy Policy is limited to only information collected from "MOBIRIX" through use of the Service.
By using the Service, you are agreeing to the collection and use of your personal information as outlined in this Privacy Policy.
We may amend the Privacy Policy from time to time, and we encourage you to consult the Privacy Policy regularly for changes.
THE DATA WE COLLECT
MOBIRIX's primary objective in collecting user information is to provide and enhance the Service and to enable users to easily navigate and enjoy the Service.
When you install any of the "MOBIRIX" games or applications, we may collect and record the information you provide us voluntarily through the social networking website you use to access the Service ("SN Website") and/or log-in "MOBIRIX" games or applications though the third-party partners (such as Facebook or Google) in accordance with the policies and terms of the SN Website.
The types of personal information collected in accordance with the activities listed above may vary depending on the activity.
This "personal information" is defined as information about you that can be used to contact or identify you.
Personal information may include:
- Your name
- SN Website user identification number
- Email address.
- Phone Number
- Such as home address, physical address, or mailing address.
- Country
- your age or date of birth
- your gender
- your favorite websites
- friend information
- fan pages
- Other User Contact Info
Any time you access the Service, we may collect aggregate information including but not limited to:
- Your IP address and mobile device identifiers (such as your device or advertising ID)
- Data about your device, such as device name and operating system, browser type and language, internet service provider, and mobile carrier
- Data we collect with cookies and similar technologies
- referring / exit pages and URLs
- platform type
- number of clicks
- domain names
- landing pages
- pages viewed and the order of those pages
- the amount of time spent on particular pages
- date and time of this activity
The Service will also record game play information:
- your high scores
- Game session duration.
- Purchase History
- In addition to information collected as described above
Data we collect from our partners.
We also use third-party partners, such as social networking sites, data analytics providers and advertising networks to supplement information we have about you, such as:
- Data we receive if you link a third party tool with the Service (such as Facebook or Google)
- Demographic data (such as to determine the coarse location of your IP address)
- Data to fight fraud (such as refund abuse in games or click fraud in advertising)
- Data from platforms that the games run on (such as to verify payment)
- Data for advertising and analytics purposes, so we can provide you a better Service
- Data that you have made available to us from a third party service (such as Google or Facebook) via your privacy settings
WHY DO WE COLLECT YOUR DATA
To make the Service work.
To perform the contract, we process data necessary to
- Create accounts and allow you to play our games and use our Service
- Operate the Service
- Verify and confirm payments
- Provide and deliver products and services you request
- Send you Service-related communications
To make the Service more suitable for our players.
We use this information to better tailor the Service to your interests, to provide you more efficient customer support, and to overall enhance the Service.
In all cases of data access and collection, the information you provide will not be disclosed, rented, leased, loaned, sold, or otherwise voluntarily distributed to unaffiliated third parties and will be used solely for the purpose of providing you with and improving the Service.
- Update and develop player profiles
- Develop and improve the Service and player experience
- Manage our relationship with you
- Provide social features as part of the Service
- Customize your Service experience
- Respond to your comments and questions and provide player support
- Provide you MOBIRIX in the Service as well as in other websites and services, and by email
- Send you related information, such as updates, security alerts, and support messages
- Enable you to communicate with other players
We use this information to better tailor the Service to your interests, to provide you more efficient customer support, and to overall enhance the Service.
In all cases of data access and collection, the information you provide will not be disclosed, rented, leased, loaned, sold, or otherwise voluntarily distributed to unaffiliated third parties and will be used solely for the purpose of providing you with and improving the Service.
To show personalized advertisements.
To show you personalized advertisements in the Service as well as in other websites and services (including email) we have a legitimate interest to process necessary data to
- Track the content you access in connection with the Service and your online behavior
- Deliver, target and improve our advertising and the Service
Other Disclosure of Your Personal Information
You understand and agree that we may be required to disclose any personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to avoid liability, to comply with legal process, including but not limited to a search warrant, subpoena, statute, or court order, or to protect our rights and property, or that of the public.
Note that "MOBIRIX" is not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that "MOBIRIX" may receive.
Additionally, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, customer information may be transferred to MOBIRIX's successor or assignee, if permitted by and done in accordance with applicable law.
YOUR RIGHTS AND OPTIONS
- Data Deletion.
The laws in your country may provide you rights to request access to delete your information. Where technologically feasible and required by applicable law, we will delete your information pursuant to your reasonable request. A request to delete your account or information result in your inability to access the Services and unavaible to recover your account or information. To exercise your rights consistent with applicable law, please contact us.
- Push Notifications
We may send you push notifications through our mobile applications. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device.
- Opt-out of targeted advertising.
You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting "Limit Ad Tracking" (Apple iOS) or "Opt-out of Interest Based Ads" (Android).
You can also opt out from personalized in-game offers through the options provided in the game settings.
Links
The Service may contain links to other websites.
The fact that the Service links to a website or presents a banner ad or other type of advertisement does not mean that "MOBIRIX" endorses or authorizes that third party, nor is it a representation of our affiliation with that third party.
"MOBIRIX" is in no way responsible for the privacy policies of these other websites to which you chose to access from the Service.
Please be sure to read the privacy policies of those websites when exiting the Service.
Security
We have put in place reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to overcome those measures or use your personal information for improper purposes. Also please note that email and messaging systems are not considered secure, so we discourage you from sending us personal information through these mediums.
Policy Regarding Children
The Service is not geared toward children under the age of 13 and we do not knowingly collect personal information from children under the age of 13. If we learn that a child under 13 has provided us with personal information we will delete such information from our files as quickly as possible.
Contacting Us
If you have any questions about this Privacy Policy, please contact us at support@mobirix.com
update date : 20210825MOBIRIX Corporation Privacy Policy
MOBIRIX Corporation (hereinafter referred to as the “Company”) guides the procedures and standards for handling personal information in accordance with Article 30 of the 「Personal Information Protection Act」 so that users can safely use the website and mobile game services, and promptly resolves related grievances. We establish and disclose the following personal information processing policy in order to ensure smooth processing.
This personal information processing policy may be changed due to changes in related laws and guidelines or changes in Company's internal policies.
Article 1 [Items of personal information collected and used]
① For user identification, personal information may be collected as follows.
- [Essential] Member information: External platform ID (Google, Apple, Facebook), foreigner information (only in South Korea)
② When using games and portal services, the following information may be automatically collected and generated for compliance with related laws, account and item protection, prevention of illegal users, and stable service provision.
- [Essential] When installing and using the game: nickname, download history, service use record, access log (including IP address), bad use record, game version, payment record, device identification and location information, terminal information (model name, OS information, terminal language and country information)
③ When using the customer center for smooth service use, additional information is collected as follows.
- [Essential] Customer consultation and complaint handling service: email address, game name, game ID, nickname
- [Optional] Customer consultation and civil complaint handling service: Information necessary for checking and answering inquiries, terminal information (operating system, OS version, terminal model name)
④ Personal information is requested as follows in order to process refund upon user request. Depending on the payment information, the collected information may be different, and if necessary, separate consent is obtained. In addition, if the user is a minor, additional information may be requested to verify the identity of the user and the relationship between the legal representatives when processing the refund.
- [Essential] Payment/refund related information: email address, game name, game ID, nickname
- [Optional] Payment/refund related information: In case of cancellation of payment by minors, real name and family relationship, documentary evidence, data Essential to confirm the name of the payment method, terminal information (Operating system, OS version, terminal model name)
⑤ If the user wishes to participate in Company's events and marketing, the user's personal information may be collected and used. However, in this case, separate consent is obtained from the user.
- [Optional] Consent to receive advertising information: email address, mobile phone number
Article 2 [Method of collecting personal information]
① Company may collect personal information of users in the following ways.
Article 3 [Purpose of collection and use of personal information]
① Company may use the collected personal information for the following purposes.
- Individual identification according to content provision, duplicate subscription confirmation, bad user management, detection of abnormal users and restrictions on use, contract implementation, dispute handling
- Complaint handling and other customer service provision, notice delivery, paid payment service provision and payment history notification, in-game cooperative play and community service support
- New service, event information guide, service quality improvement and statistical information processing
Article 4 [Period of retention and use of personal information]
① The collected personal information is retained and used while the user's qualification is maintained, and if the user's qualification is lost or the user's qualification is maintained, if the purpose of using the information is completely achieved, it will be destroyed without delay. However, Company retains the user's information for a certain period according to the 'retention period' informed to the user when consenting to the collection and use of personal information.
Retained records: access record (access date, access location information), bad use record, download record, external platform ID, terminal information
Retention period: Deleting immediately after announcement of the winner
Retained records: nickname, UID
② If it is necessary to preserve it in accordance with the provisions of related laws such as the Consumer Protection Act in Electronic Commerce (hereinafter referred to as the 'Electronic Commerce Act') and the Communication Secret Protection Act, Company keeps user information for a certain period of time as stipulated by the relevant laws and regulations. In this case, Company uses the stored information only for the purpose of storage, and the retention period is as follows.
Article 5 [Procedures and Methods for Destruction of Personal Information]
① Company destroys the personal information without delay when the personal information becomes unnecessary, such as the elapse of the personal information retention period or achievement of the purpose of processing.
※ However, even if you delete the mobile game app (hereinafter referred to as the “app”), the personal information collected by Company is not immediately destroyed.
- Personal information printed on paper is shredded and destroyed.
Article 6 [Matters concerning provision of personal information to third parties]
① Company processes users' personal information only within the scope specified in "Article 3 [Purpose of Collection and Use of Personal Information]" and, in principle, does not provide users' personal information to the outside. However, the following cases are exceptions.
② In accordance with the 「Personal Information Handling and Protection Rules in Emergency Situations」 jointly announced by the relevant government departments, emergency situations such as disasters, infectious diseases, events or accidents that cause imminent danger to life or body, and imminent property loss occur In this case, personal information may be provided to related organizations without the consent of the information subject.
Article 7 [Consignment of personal information processing business and overseas transfer]
① Company entrusts some of the tasks necessary for service provision to an external company, and manages/supervises the entrusted company to safely process personal information in accordance with the Information and Communications Network Act. If Company does not use services related to the work entrusted to the trustee, the user's personal information will not be provided to the trustee.
- Consignment company : Amazon Web Service, Inc.
- Consignment work : Data storage and system operation to provide services
- Personal information protection and period of use : Until membership withdrawal or service termination, and the purpose of retention and use of personal information is achieved
- Info transfer recipient: Amazon Web Service, Inc.
- Info transfer: countries: USA, Japan
- Transfer time and method: Transmission through the network at the time of inputting necessary information for service use
- Transferred info Items: nickname, terminal information, service use information, phone number
- Purpose of use: Data storage and system operation for service provision
- Period of retention and use of personal information: Until membership withdrawal or service termination, and until the purpose of retention and use of personal information is achieved
- Transfer recipient name: Zendesk, Inc.
- Info transfer country: Japan
- Transfer time and method: Transmission through the network at the time of personal information collection
- Transferred info Items: Email, game name, game ID, nickname, IP address, terminal information (operating system, OS version, terminal model), other identification information included in the user inquiry, password (when a user logs in and registers an inquiry) only)
- Purpose of use: operation and management of customer support services
- Period of retention and use of personal information: Until the purpose of retention and use of personal information is achieved
- Info transfer recipient: Firebase Service (Google LLC and affiliates)
- Info transfer country: USA
- Transfer time and method: Transmission through the network at the time of inputting necessary information for service use
- Transferred info Items: nickname, service use information, browser, terminal information
- Purpose of use: Data storage and system operation for service provision
- Period of retention and use of personal information: Until membership withdrawal or service termination, and until the purpose of retention and use of personal information is achieved
- Info transfer recipient: Playfab Service
- Info transfer country: USA
- Transfer time and method: Transmission through the network at the time of inputting necessary information for service use
- Transferred info Items: nickname, terminal information, service use information
- Purpose of use: Data storage and system operation for service provision
- Period of retention and use of personal information: Until membership withdrawal or service termination, and until the purpose of retention and use of personal information is achieved
Article 8 [Rights of users and legal representatives and how to exercise them]
① Users and legal representatives of children under the age of 14 (hereinafter referred to as “children”) may request to view, correct, or delete personal information of themselves or the child at any time.
② Users and children's legal representatives can exercise the rights specified in Paragraph 1 through Company's representative phone number or e-mail(help@mobirix.com), etc. Company will take necessary measures without delay when a request for the exercise of rights is received by the legal representative of the user or child.
③ Users' rights may be restricted in accordance with Article 35 (4) and 37 (2) of the 「Personal Information Protection Act」.
④ Requests for correction and deletion of personal information may be rejected if there are regulations under other laws.
Article 9 [Matters concerning installation, operation, and rejection of automatic collection devices for personal information]
① Company does not use cookies that store and retrieve user information from time to time.
② Company allows online customized advertising companies to collect behavioral information.
: Users can choose whether or not to receive customized advertisements and can voluntarily disable the terminal option so that advertisement identifiers are not collected through the following paths.
- AOS (Android Operating System): Device Settings → Google Ads Or Device Settings → Privacy Advertisement
- iOS (Apple operating system): Device Settings → Privacy → Apple Advertising
※ The access path may be different depending on the OS version.
Article 10 [Measures to ensure safety of personal information]
① Company takes the following measures to ensure safety in handling users' personal information so that personal information is not lost, stolen, leaked, forged, falsified, or damaged.
Article 11 [Criteria for additional use or provision without consent of the information subject]
① Company may additionally use and provide personal information without the consent of the information subject in accordance with Article 15 (3) and 17 (4) of the 「Personal Information Protection Act」 and Article 14-2 (1) of the 「Enforcement Decree of the Personal Information Protection Act」. Accordingly, in order for Company to use and provide additional information without the consent of the information subject, the following matters have been considered.
Article 12 [Personal Information Protection Officer]
① Company is responsible for the handling of personal information and has designated the person in charge of personal information protection as follows to handle complaints and damage relief from information subjects related to personal information processing. Please contact us when you have any issue with personal information protection.
Personal Information Protection Chief Officer |
|
Name |
Seok-ho Yoon |
Position |
Business Director |
|
Personal Information Protection Officer |
|
Name |
Taewon kang |
|
Article 13 [Processing Requests for Inspection, edition and Deletion of Personal Information]
① Users may request the following departments to view, edit, or delete personal information in accordance with 『Personal Information Protection Act Article 35』. When receiving a personal information inspection request, we will make every effort to process it as soon as we can.
Personal Information Inspection/Correction/Deletion Department |
|
Department |
Customer support team |
|
support@mobirix.zendesk.com |
Article 14 [How to remedy infringement of user's personal information protection right]
① Users can contact the institution below for damage relief and counseling on personal information infringement.
Personal Information Infringement Report Center
(Operation of the Korea Internet & Security Agency) |
Duty |
Report personal information infringement and apply for consultation |
Homepage |
Privacy.kisa.or.kr |
|
Telephone |
(Without local code) 118 |
|
Address |
(58324) 9, Jinheung-gil, Naju-si, Jeollanam-do (Bitgaram-dong 301-2) |
Personal Information Dispute Mediation Committee |
Duty |
Application for personal information dispute settlement, collective dispute settlement |
Homepage |
www.kopico.go.kr |
|
Telephone |
(without local code) 1833-6972 |
|
Address |
(03171) 4th floor of the Seoul Government Complex, 209, Sejong-daero, Jongno-gu, Seoul |
Cyber Investigation Division of the Supreme Prosecutors' Office |
Homepage |
www.spo.go.kr |
Telephone |
(without local code) 1301 |
Cyber Investigation Bureau of the National Police Agency |
Homepage |
https://ecrm.cyber.go.kr/minwon/main |
Telephone |
(without local code) 182 |
Article 15 [Change of Privacy Policy]
① Company's privacy policy may be changed due to changes in laws and internal policies of Company. Company will notify you in a way that can be verified within 7 days before processing privacy policy. However, if the changed content is unfavorable to the member or is a significant change, we will notify you by 30 days before the effective date.
② The previous version of the Privacy Policy is provided so that users can easily check the changed contents. The previous version of the privacy policy can be viewed through changing the date upper right of the screen.
This Privacy Policy is effective from Fab, 6th, 2023
- Date of notice of privacy policy: Jan, 27th, 2023
- Date of processing privacy policy: Fab 6th, 2023